How to file a maintenance request.

You have the following options if you want to get maintenance work done:

1. Go to www.condominiumassociates.com: It takes a little while to register, but once completed this is the fastest way to file a maintenance request. Make sure you get the maintenance request number so you can use it as a reference to track any request you made.
2. Call Client Services, 727-573-9300: and ask them to file the request for you. This is the second fastest way, but you have to ask to get the maintenance request number and it probably won't be available until later.
3. Call Steve Carpenter, 727-573-9300: verbally give the request to him and he’ll have Client Services file the request. However, Steve has 6-8 Associations he is managing, and can be hard to reach.
4. Fill out a maintenance request form: They are located on the office door. Fill out the form and slip it under the door. Someone will find it and send it to Client Services or Steve, to file a maintenance request. This probably takes the longest time to get into the system. You have to wait for someone to be in the office, and then call Client Services to file the request.
5. Ask someone else to with a computer to file the request for you: This has mix results as far as speed is concerned because it relies on someone else to file the request in a timely fashion.

Of the five options, #1 is the fastest and you can get the maintenance request number at the same time. Also, when you file a request you have the option to have any or all the board members copied in on the request. (NOTE: All the Board is supposed to get a copy of all maintenance requests, but this makes sure that it happens.). Once a maintenance request is filed and in the system, you can track it by use of the maintenance request number.