Warranty Work- Walkways, stairs, and balconies

On Jun 17, at 9:00 AM, I met with Terry Howard, President, Gulf Coast Water Proofing, Ted Graham, our project engineer, and Principle at KWA Eng. and Steve Carpenter, our property manager. Terry had requested the meeting to review/plan for a permanent fix for the defects that have developed on the walkways/stairwells.

Terry thanked us for our patiance and assured us that under our warranty, the problem would be corrected. I asked him to provide us with an email that summarized the problem and outline his solution. He'll do that over the next few days.

Terry believes that the solution will work, but he would like to test it first. He'd like us to identify one half of an entire floor as the test area. This area would have to be blocked off for approximately 4-7 days, while the repair work is done. Then the test area would be monitored for a yet to be determined period of time (NOTE: The current defects took about 1 - 2 plus months to appear.) If the solution works, it would be applied to the rest of the walkways/stairwells. If the solution does not work, we are looking at a complete removal of the current surface. (NOTE: This would be the most inconvenient alternative for our residents.)

Steve thinks that he has a potential test area (East Tower, 8th floor, 801E to 803E). However, he needs to confirm that the owners won't need access during the 4-7 day repair period. He'll check and get back to us.

Terry re-emphasized that the problem would be resolved even if they had to remove the current surface and start over. And once again thanked us for being patient.